Answered
The program does not import videos.
I'm trying to import videos from the photo library as usual, but it won't import them. What's the problem?
brooks_0785Correct answer
Participating Frequently
Sep 27, 2025 10:04 AM UTC
This usually happens when the app loses permission to access your photo library or the video format isn’t supported. First, check your device settings and make sure the Adobe app still has access to Photos/Videos. If that’s fine, try duplicating one of the videos and importing the copy this often fixes metadata issues.
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