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victoriag769
Participant
April 27, 2019
Answered

This project was created with a newer version of Rush?

  • April 27, 2019
  • 2 replies
  • 1100 views

I created and edited a project last night, and this morning I can't open it. I get a pop-up that says "This project was created with a newer version of Rush. Please update Rush and return to view this project." There are no updates available, and I created it on this same computer.

I can view the project via the app, but audio is missing on a couple of the clips.

Help!

This topic has been closed for replies.
Correct answer victoriag769

The issue went away several hours later. Hopefully it doesn't return.

2 replies

boredandwandering
boredandwandering
Participating Frequently
July 12, 2020

I am having the same issue trying to open a project from rush into premiere.  The same pop up is appearing and i have tried uninstalling rush and premiere.

    Joe40
    Joe40
    Participant
    July 14, 2020

    Same here...guess I'm posting in the morning...dang it

    R
    Rau100
    Participant
    October 1, 2020

    Same for me too, can this be Samsung issue ?

    V
    victoriag769AuthorCorrect answer
    Participant
    April 27, 2019

    The issue went away several hours later. Hopefully it doesn't return.

    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    April 29, 2019

    Hi VictoriaG!

    Glad to hear the issue resolved itself. If it happens again, I'd recommend uninstalling and reinstalling Rush. Your projects won't be affected!

    And of course you can always reach out to the community here on the forums or connect to Adobe representatives here: https://www.adobe.com/about-adobe/contact.html

    Contact us | Adobe

    Caroline

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