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brooksf9381715
Participant
Oct 30, 2021 6:26 PM UTC
Question

Tried to export a video and it tells me i need an HVEC codec

Trying out premier rush for the first time and it is garbage.  Constant crashes with no error codes.  Tried to export a video and it tells me i need an HVEC codec which comes with creative cloud (which i have) then locks up.  Did adobe bother to finish this before they released it?!!!

 

Mod note: Title was changed to reflect the issue.

    14 replies

    formerHPer
    Participant
    Dec 12, 2023 8:58 PM UTC

    WIN11 runs IPhone video HEVC (.mov) files fine. PSE 2020 does not saying my system does not have a proper codec. I have followed the Adobe suggestins (install/reinstall HVEC extensions, clear cache, restart system, etc. Again, WIN11 views the files/videos fine - only PSE 2020 refuses to accept the HVEC movies - the HEIF pictures are fine.  

     

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Jul 31, 2024 11:56 PM UTC

    PSE? Do you mean Premiere Elements? This is the Rush forum. Shall I move your post?

     

    Thanks,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    Nov 2, 2021 3:28 PM UTC

    Hi https://helpx.adobe.com/creative-cloud/help/share.html!

    Sorry to hear that. Are you on the trial version? Have you tried exporting through another preset?

     

    Let us know.

    Thanks,

    KArtika

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    brooksf9381715Author
    Participant
    Nov 7, 2021 7:57 AM UTC

    I have cc photography adition and i received an email that said premier rish was part of it so as far as im concerned it should not be the trial addition.  No matter what o try i get the same hvec error.

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    terraces13754381
    Participating Frequently
    Oct 6, 2023 10:15 AM UTC

    I purchased Premier Pro and saw their add for Premiere Rush...so I decided to download it (anything to supplement premier pro's incompetence). Found out Premier Rush is just as jacked up as Premier Pro.  If I can "crash" through to the end of this project I'm working on, I promise I will leave premier alone...forever!

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