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ultraromance
ultraromance
Participant
January 28, 2026
Answered

trouble accessing most recent Premier Rush project after updating Mac to Tahoe

  • January 28, 2026
  • 3 replies
  • 52 views

I just updated my Mac to the latest operating system, and the premier rush project I was working on appears in “projects” as a thumbnail, but nothing happens when I click it.  all other projects open as normal.  I also tried to open it in Premier Pro, but the same thing happens.  others open, but this one does not, although there is a thumbnail.  its a rather long video with a lot of editing hours, would love not to lose it!

    Correct answer Kevin-Monahan

    Hi there,

    Sorry for the trouble, especially after putting so much work into the project.

    Unfortunately, newer macOS updates such as Tahoe can affect the reliability of Premiere Rush. Adobe recommends maintaining your existing system configuration when working with important Rush projects for this reason.

    Since your other Rush projects still open and this particular project also won't open in Premiere, I'd like to see if we can help recover it rather than assume the project is lost.

    Please let us know your Mac model, exact macOS version, and Rush version.

    More information:
    Premiere Rush discontinuation

    Thanks,
    Kevin

    3 replies

    ultraromance
    ultraromanceAuthor
    Participant
    September 3, 2026

    imagining the project is in the cloud somewhere, I just can’t get to it 

    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    September 3, 2026

    Hi there,

    Sorry for the trouble, especially after putting so much work into the project.

    Unfortunately, newer macOS updates such as Tahoe can affect the reliability of Premiere Rush. Adobe recommends maintaining your existing system configuration when working with important Rush projects for this reason.

    Since your other Rush projects still open and this particular project also won't open in Premiere, I'd like to see if we can help recover it rather than assume the project is lost.

    Please let us know your Mac model, exact macOS version, and Rush version.

    More information:
    Premiere Rush discontinuation

    Thanks,
    Kevin

    ultraromance
    ultraromanceAuthor
    Participant
    September 3, 2026

    Hi Kevin, thanks for the reply.  I still have not been able to get the project back, so excited at the prospect.

    the computer I am using is MacBook Pro with an M3 chip and the operating system is OS Tahoe.  the Rush version is most up to date.  

    thanks and look forward to your help in the matter

    Jonathan 

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