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SuiteFreak
Known Participant
December 25, 2021
Question

Trying to upgrade free Rush app to paid, but it fails

  • December 25, 2021
  • 1 reply
  • 137 views

I think because I have my Google Play store set to require me to manually authorize all purchases, when I click to pay, the app pops up that the "Payment Has Failed, try again." There doesn't seem to be a way around this. How can I pay to upgrade my app?? It shouldn't be this difficult. 

Thanks for any assistance/info. 

 

 

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
December 29, 2021

Hi SuiteFreak!

Thanks for writing in. Would you mind contacting Google play for the issue? It's related to their end. If you like you try upgrading your plan by contacting us: https://helpx.adobe.com/premiere-rush/kb/starter-paid-rush-upgrade.html

 

Let us know if there's anything else.

Kartika

 

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