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Majbritt3004602907w1
Participant
December 29, 2023
Question

turns grey

  • December 29, 2023
  • 1 reply
  • 97 views

my video turns Grey ?? and I cant see anything on the screen , all video material has turned black

    This topic has been closed for replies.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    December 30, 2023

    Hi @Majbritt3004602907w1,

    Thanks for the message and screenshot. Good job. It looks like your clip is attached to the wrong media. Do you have identially named media files on your computer? That could be the key reason why you are seeing the diagonal lines on your clips and a black screen. See if that might be the case.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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