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Majbritt3004602907w1
Participant
Dec 29, 2023 11:30 AM UTC
Question

turns grey

my video turns Grey ?? and I cant see anything on the screen , all video material has turned black

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    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Dec 30, 2023 10:15 PM UTC

    Hi @Majbritt3004602907w1,

    Thanks for the message and screenshot. Good job. It looks like your clip is attached to the wrong media. Do you have identially named media files on your computer? That could be the key reason why you are seeing the diagonal lines on your clips and a black screen. See if that might be the case.

     

    Thanks,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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