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Participant
April 13, 2020
Question

Type de média non pris en charge

  • April 13, 2020
  • 1 reply
  • 2097 views

Message d'erreur lors de l'importation du média 

média non pris en  charge? Pourquoi?

c'est une vidéo transférée du drone sur l'iPhone via une micro sd. 

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1 reply

Kartika Rawat
Community Manager
Community Manager
April 13, 2020

Hi Valéry!

Sorry to see you're getting an issue with Premiere Rush. We would need more info to troubleshoot further.

  • What type of media files are you trying to import (codec/ format, frame rate, frame size)?
  • Could you provide the screenshot of the error?

Let us now, we're here to help

Thank you,

Kartika

 

Participant
April 14, 2020
Hi
How can i see format video i transferred on iPhone by a micro sd card?

Envoyé de mon iPhone
Kartika Rawat
Community Manager
Community Manager
April 15, 2020

You can use MediaInfo to get the media details. Also, would you mind sharing the screenshot of the error message you're getting?

Thanks,

Kartika