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phillalf
Participant
Aug 16, 2025 12:49 PM UTC
Answered

Unable to Add Graphics in Premiere Rush version 2.10 Ipad

This appears to be a common bug with the software.
IPAD OS 18.5

to reporduce:

1. Create new project

2. Add a video clip

3. Choose Graphics 

4. Tap Add Graphic

5 Tap title

6 tap add

7 be amazed as swirling circle appears and nothing happens

Kevin-MonahanCorrect answer
Community Manager
Sep 3, 2026 2:32 AM UTC

Hi there,

Thanks for the detailed report and logs. There was an issue with the Premiere Rush graphics/template download service around the time you posted this. That service issue was later resolved.

If you're still using Rush, please try adding the graphics again.

Premiere Rush is now at end of life and is no longer receiving updates. For future mobile projects, I'd recommend transitioning to Premiere Mobile.

Thanks,
Kevin

 

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2 replies

Community Manager
Kevin-MonahanCommunity ManagerCorrect answer
Community Manager
Sep 3, 2026 2:32 AM UTC

Hi there,

Thanks for the detailed report and logs. There was an issue with the Premiere Rush graphics/template download service around the time you posted this. That service issue was later resolved.

If you're still using Rush, please try adding the graphics again.

Premiere Rush is now at end of life and is no longer receiving updates. For future mobile projects, I'd recommend transitioning to Premiere Mobile.

Thanks,
Kevin

 

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phillalfAuthor
Participant
Aug 16, 2025 1:01 PM UTC

I've logging into my adobe account.  Logs attached

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