I have been using the free trial and had no problems. When i subsceibed a few days ago, i could not export my videos.

Hi alax5CF1!Sorry to see that. Would you mind trying the following steps?Go to Settings > Network & internet > Mobile network.Tap App data usage to see your top data-draining apps. Set the date range to see the past month or another time period.Under Background data, toggle the button to Off. Let us knowhow it goes.Thanks,Kartika

A

alax5CF1

Participant

Question

Unable to export my video

Forum|Forum|4 years ago
September 30, 2021
1 reply
125 views

I have been using the free trial and had no problems. When i subsceibed a few days ago, i could not export my videos.

Export

This topic has been closed for replies.

Kartika Rawat

Community Manager

Hi alax5CF1!

Sorry to see that. Would you mind trying the following steps?

Go to Settings > Network & internet > Mobile network.
Tap App data usage to see your top data-draining apps. Set the date range to see the past month or another time period.
Under Background data, toggle the button to Off.

Let us knowhow it goes.

Thanks,

Kartika

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