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Jade L21
Participant
Jun 16, 2025 4:47 AM UTC
Answered

Unable to export videos with graphics inserted

Hi, I am unable to export videos when graphics are inserted. When I remove the graphic inserts,  it could export again. I am using Samsung s24 FE, I have also cleared my cache, sign out and in of my account restarted my phone.  Is there anyone who could advise me?

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Jun 16, 2025 7:22 PM UTC

    Hi Jade,

    What kind of graphics are they in terms of format? .PSD, .JPG, what? Let us know.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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    3 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Jun 16, 2025 7:22 PM UTC

    Hi Jade,

    What kind of graphics are they in terms of format? .PSD, .JPG, what? Let us know.

     

    Thanks,
    Kevin

     

    Translate
    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Jade L21Author
    Participant
    Jun 16, 2025 11:38 PM UTC

    Hi,

     

    It's the graphics insertion within Rush. In fact, exporting is also an issue when I edit the colours of the video clip and insert any .jpg photos.

    Translate
    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Jun 16, 2025 7:22 PM UTC

    Hi Jade,

    What kind of graphics are they in terms of format? .PSD, .JPG, what? Let us know.

     

    Thanks,
    Kevin

     

    Translate
    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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