Skip to main content
J
Jade L21
Participant
June 16, 2025
Question

Unable to export videos with graphics inserted

  • June 16, 2025
  • 2 replies
  • 150 views

Hi, I am unable to export videos when graphics are inserted. When I remove the graphic inserts,  it could export again. I am using Samsung s24 FE, I have also cleared my cache, sign out and in of my account restarted my phone.  Is there anyone who could advise me?

    2 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    June 16, 2025

    Hi Jade,

    What kind of graphics are they in terms of format? .PSD, .JPG, what? Let us know.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    J
    Jade L21Author
    Participant
    June 16, 2025

    Hi,

     

    It's the graphics insertion within Rush. In fact, exporting is also an issue when I edit the colours of the video clip and insert any .jpg photos.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    June 16, 2025

    Hi Jade,

    What kind of graphics are they in terms of format? .PSD, .JPG, what? Let us know.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices