Skip to main content
Participating Frequently
December 22, 2022
Question

Unable to import pictures from my phone

I'm unable to upload the images from my device since this morning. Tried multiple times, but it isn't working. Any idea if there's a solution for this. I have tried restarting my device as well, but to of no use 

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Myra Ferguson
Community Expert
Community Expert
December 29, 2022

What do you see when you press the blue +? Do you get the option to press the Your Media button?

 

Do you have the Creative Cloud mobile app? 

 

If so, you could try signing out and back in.

Translate