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Participating Frequently
Dec 22, 2022 2:14 PM UTC
Question

Unable to import pictures from my phone

I'm unable to upload the images from my device since this morning. Tried multiple times, but it isn't working. Any idea if there's a solution for this. I have tried restarting my device as well, but to of no use 

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1 reply

Myra Ferguson
Community Expert
Community Expert
Dec 29, 2022 12:51 AM UTC

What do you see when you press the blue +? Do you get the option to press the Your Media button?

 

Do you have the Creative Cloud mobile app? 

 

If so, you could try signing out and back in.

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