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Participant
December 22, 2022
Question

Unable to import pictures from my phone

  • December 22, 2022
  • 1 reply
  • 149 views

I'm unable to upload the images from my device since this morning. Tried multiple times, but it isn't working. Any idea if there's a solution for this. I have tried restarting my device as well, but to of no use 

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1 reply

Myra Ferguson
Community Expert
Community Expert
December 29, 2022

What do you see when you press the blue +? Do you get the option to press the Your Media button?

 

Do you have the Creative Cloud mobile app? 

 

If so, you could try signing out and back in.