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Participant
July 8, 2021
Question

Unable to preview the media

  • July 8, 2021
  • 2 replies
  • 1187 views

Hello Everyone! I am workign on a project for my empoloyer who sent me videos and photos from an event they recently had. Everything transfered seemlessly at first but when I went backa few hours later soem of the videos and photos still play audio but there is a red screen with a ! over it. Any ideas on why it was fine at first and now I can not view it ?

 

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2 replies

MyerPj
Community Expert
Community Expert
July 8, 2021

Are you sure that is Premiere Pro?

gupta shivangi
Legend
July 8, 2021

Hi there,

We're sorry for the trouble. Are you getting issue inside Premiere Pro? If yes, then it can be happening because the media is not linked properly. Could you share a screenshot? We'll look into this.

Thanks,

Shivangi

Participant
July 8, 2021

Ann Bens
Community Expert
Community Expert
July 8, 2021

Moved to Premiere Rush forum.