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Krishna Chait3040527705i7
Participant
June 30, 2023
Question

Unable to process videos taken insiny a74

  • June 30, 2023
  • 1 reply
  • 139 views

Iam unable to process videos taken in my Sony a74. Iam seeing only a black screen when iam trying to process. Can you please assist. The same files iam able to process in inShOT free version I have taken 1 year subscription and unable to use the app

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    June 30, 2023

    Hey @Krishna Chait3040527705i7,

    Got your note. That's kind of strange. Can you upload a sample clip so the community can verify the problem? Sorry for the frustrating issue.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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