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K
Kate225070334z5r
Participant
January 4, 2022
Question

“Unable to render successfully”

  • January 4, 2022
  • 1 reply
  • 4832 views

I'm trying to export my 15 minute movie on iPad (9th generation) and keep getting the same message “Unable to render successfully”. The video files are H.264 (filmed on iPhone) and images are JPEG. Please can you advise what to do? My iPad in charged and has sufficient memory. 

Thanks 

 

This topic has been closed for replies.

1 reply

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
January 5, 2022

Hi Kate,

Which version of Rush are you running?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
K
Kate225070334z5rAuthor
Participant
January 5, 2022

Hi, it's version 2.2 (1115). 

 

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
January 7, 2022

That's weird, Kate. The latest version is 2.0 from what I can see. Maybe it's that?

 

My opinion: you might try deleting media cache in Preferences and restarting your iPad. This would be a great start to trying to fix your program. Hope that works.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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