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Jacksmagicshirt
Participant
Dec 9, 2019 8:16 AM UTC
Answered

Unable to render successfully in Rush

Every time I try to export, I nearly immediately get an error that reads "unable to render successfully" and nothing else. How do I fix this? I've already tried power cycling the app and the phone.

 

Title edited by mod

    Laura24905526dy1lCorrect answer
    Participant
    Jun 18, 2022 6:54 AM UTC

    I also got mine to finally work by shutting down all other apps on my iPad, restarting, locking each section, and waiting for it all to run smoothly on the preview before exporting. THANK YOU ALL!! My end of year sideshow for my elementary class of the last two years was stuck on my iPad, but I'll finally be able to share it with families now. Thank you! ❤️ 

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    36 replies

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    NateBlairFilm
    Participating Frequently
    Dec 31, 2021 7:57 PM UTC

    This happened to me too - iPhone SE, many GB of space available.

     

    I tried locking all tracks and re-installing the app as mentioned in other comments but it still wouldn't export.

     

    I eventually just exported on my laptop instead, since Premiere Rush syncs between the two. Hopefully it's just a problem with that one project - I do like the convenience of exporting from my phone!

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    Dreamship
    Participant
    Jun 28, 2021 6:31 AM UTC

    This is a crap product. I get all kinds of errors trying to import standard PNG and JPEG files. I finally had to resort to taking screen shots of high-resolution astro photos just to get simple pictures into a project. That alone is just unacceptable. But then the project won't render. It just won't. Total waste of time. And no, I'm not going to spend my time uploading information for you so you can debug this garbage on my back. I'll spend my time finding another solution.

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      EvanAube
      Participant
      Apr 12, 2021 5:48 AM UTC

      I u installed and reinstalled the app on my phone and now have no issues.

       

      The process did erase my presets that I had for different devices, so that sucks but at least I can export videos now.

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      Tammy5CB3
      Participant
      Apr 12, 2021 4:53 AM UTC

      I locked each audio and video track and it worked!

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        Zsofia5C41
        Participant
        Jun 6, 2021 4:37 PM UTC

        Hey! Thanks for that tip, I actually tried locking each and it actually worked. It was of really great help cause I went through a lot of links and almost an hour of frustrated crying. Thank you so much!

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          EvanAube
          Participant
          Nov 8, 2020 5:18 PM UTC

          I'm now dealing with this same issue. I have restarted, signed out then back in, and confirmed that there is almost 200gb available on my iphone7....what's the resolution for this?

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          LanderT
          Participant
          Jan 8, 2021 6:57 AM UTC

          Hey, just wondering if you managed to figure this out in the end? I have to submit a video for a project and I'm sat here stressing that I won't be able to upload it!

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          Heather5C3D
          Participant
          Sep 10, 2020 2:49 AM UTC

          I am getting the same error as well.  20 minutes, bare bones video. No transitions, no titles.

          I checked my device (iPad) for space. 200 G available. Estimated file size: 785 MB

          Another post mentioned locking the tracks. Done. Powered down and turned back on.

          Tried all three available presets for quality setting.

           

          Still getting the error. Of course this is happening on a tight deadline, lol.

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            Valentin010117624473
            Participant
            Sep 24, 2020 7:23 PM UTC

            Hey Heather5C3D, struggling with the same situation over here and wondering if you'd managed to figure it out in the end ?

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              Ingrid5E41
              Participant
              Sep 26, 2020 2:56 PM UTC

              Getting the same problem - plenty of room on my iPhone, file size 355MB. Tried shutting down the phone - the error comes a lot later 😄 At some trials it does not even give the error message, just hung. Has anyone figured it out yet? Wouldn't mind switching to Premium, but does that solve the problem???

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              cdromrox
              Participant
              Jul 23, 2020 6:22 PM UTC

              Having the same problem with not being able to render successfully, does anyone have any suggestions?

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              ccentman@gmail.com
              Participant
              Jul 21, 2020 8:56 AM UTC

              I am having the same issue???? I am using Note 9. Need help!!!

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              lilheath77
              Participant
              Jul 21, 2020 4:32 AM UTC

              The only way I got it to render was to remove the text tittle... so annoying seeing is we're paying to use these features. 

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                Kartika Rawat
                Community Manager
                Kartika RawatCommunity Manager
                Community Manager
                Dec 9, 2019 6:33 PM UTC

                Hi there!


                Welcome to the forum.
                Sorry to hear that Rush is unable to render successfully.
                • Which device are you using Rush on?
                • What kind of media files are you working with?
                You may check if there is enough space available in your targeted hard disk. Also, try to export other format and see if it's works.

                 

                Let us know.

                 

                Best,
                KRawat

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                JacksmagicshirtAuthor
                Participant
                Dec 10, 2019 11:27 PM UTC

                I am using an iPhone 6s, I'm not sure what type my media files are. They're all videos that came from my camera roll so maybe mp4? There's plenty of space on my phone for the video to save. How do I export other format?

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