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Participant
August 8, 2023
Question

Unable to render video

  • August 8, 2023
  • 1 reply
  • 118 views

For the life of me, I cannot get the Adobe Rush app to share/render a video on either my Samsung S20+ or my Galaxy Tab 7. I've tried every export option, but each time the render fails. All I'm making is a two minute highlight reel of a family trip, so I wouldn't expect this to be challenging. Any advice?

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
August 12, 2023

Hi @Andrew31553711vyss,

I read your note. It sounds like you are having export problems. The phone should be supported, but the tablet is not. What happens when you try to export? Do you get a warning dialog box, or does the device freeze up? What kind of footage is this? Is it from the phone? Let me know what happens. I hope to help you. Sorry for the frustration.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
August 14, 2023
All photos and videos are shot on the phone. I get no warning, just an error message that pops up when the video fails to render.

Andrew