Unable to Sign In to Adobe Account and Access Creative Cloud and Premiere Rush
- January 4, 2025
- 1 reply
- 617 views
Hello,
I am experiencing a problem with accessing my Adobe account and services. I am unable to sign into Adobe Premiere Rush and Creative Cloud. Additionally, I cannot access the Adobe website on any browser (Chrome, Firefox, Edge) or even through my mobile device.
When attempting to log in, I receive error messages, and the website displays "Access Denied" when I try to open it.
Here are the steps I have already taken to try and resolve the issue:
1. I have cleared my browser cache and cookies on all browsers.
2. I have disabled my firewall and antivirus.
3. I have flushed the DNS cache using the command "ipconfig /flushdns".
4. I have restarted my computer multiple times.
5. I have tried accessing the Adobe website and services using a different network, but the issue persists.
6. I have verified my internet connection and can access other websites without any issues.
7. I have attempted to access my account from different devices, but the problem remains.
Could you please assist me in resolving this issue? I would appreciate your help in restoring my access to Adobe Premiere Rush and Creative Cloud services.
Thank you.
