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Trevor353174832uaw
Participant
February 8, 2024
Question

Unable to use multiple tracks

  • February 8, 2024
  • 1 reply
  • 145 views

The app isn't allowing me to use multiple tracks. Will only let me load media to the 1st track. Anyone else having this problem? On the iPhone 15 pro max

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    February 9, 2024

    Hi @Trevor353174832uaw, Is V2 locked?   Can you show us a screenshot? I hope the community can help.

     

    Thanks

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      T
      Trevor353174832uawAuthor
      Participant
      February 9, 2024

       they're unlocked, but whenever I drag a clip to one another track it just bounces back to the first one. And if I lock the first track, then it tells me I need to unlock the first track to add media. 
      thanks for the help!

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      February 9, 2024

      Hi @Trevor353174832uaw,

      Weird. I've seen this one once before not long ago. I would try updating Rush and your iPhone with the latest versions of iOS and Rush. Rush recently released an update and that could help. You can also try signing out and signing back in to Creative Cloud. I hope that a solution can be found for you ASAP. Sorry for the weird behavior.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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