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Global Creators
Known Participant
June 23, 2022
Question

UNABLE TO VIEW MEDIA AND GRAPHICS ACROSS ALL DEVICES ON CLOUD

  • June 23, 2022
  • 0 replies
  • 146 views

I have read numerous complaints about this issue among Adobe users which makes these applications non user friendly! Not good considering how much we pay for Adobe subscription! I have 3 devices: Desktop PC, iPhone XR and iPad. NONE of my videos are showing media assets in their respective videos ACROSS ALL DEVICES.

 

The frustration over this unnecessary problem is making me want to CANCEL Adobe for making me waste my time!

 

So for the questions that you Adobe folks may ask:

1. I presently have all 3 devices open. Only iPhone and iPad are loading all assets in the subject file. Desktop is not loading the video asset (sequence). Why??? I thought Adobe uses Cloud!

2. iPad shows the little red exclamation point upper right side as 'Project Status' but no status.

3. iPhone does not show the little red exclamation point upper right side as 'Project Status' but no status.

4. Desktop shows a grayed out area of where the video should be.

 

The cloud should save edits seamlessly!

Great. So now I have wasted valuable time on Adobe issues that should not be.

 

A FINAL solution to this very common bug should be resolved immediately by Adobe!

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