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Participant
July 17, 2023
Question

unuseable

  • July 17, 2023
  • 1 reply
  • 132 views

Doesnt matter how many times I uninstall and reinstall it. Or do all of the proper procedures, premiere rush works when i open it. But when I go to edit a video it just crahses every single time. I tried opening it up on my 2022 ipad, my windows device, and does the same thing everytime. Would be great if it would actually work.

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
July 26, 2023

Hi @Loyalxkingz,

Sorry about that. Have you tried closing all projects, then choosing Settings/Preferences. Manage Cache > Delete All Media Cache. See if that helps.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio