Upload Error

Forum|Forum|1 year ago
November 4, 2024
1 reply
193 views

iPhone 16 iOS18.0 vido upload odes not occur.

I can't work at the moment. Please take quick action.

Mobile version

This topic has been closed for replies.

Kevin J. Monahan Jr.

Community Manager

Hi @GAON373401353djt,

It might involve one of the newer formats. Check if the format is supported in Project Violet and let me know if it is.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

G

GAON373401353djtAuthor

Participant

It works fine in Project violet.

However, it does not work with Rush.

Kevin J. Monahan Jr.

Community Manager

Hi @GAON373401353djt,

Thank you for your message. It sounds like you're still experiencing some issues with Rush. I'm glad to hear that testing with Violet worked. Hopefully, the issue will be resolved soon.

In the meantime, I'd love to help you troubleshoot. We can try a few things: shooting in a different format, transcoding the files, or working with Violet to get things moving again. I'm really sorry for the frustration this has caused. Take care!

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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