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H
haichew
Participant
February 19, 2020
Question

Uploading "complete" but video is only partially showing (missing media) in Premiere Rush

  • February 19, 2020
  • 3 replies
  • 542 views

Finally got around to using Rush on my IPhone. Video seems to be completely uploaded. Time is there but some parts of my project are playing when I run the video but it is blank. 

What do I need to do to get my project completely uploaded? I tried restarting my phone and reinstalling the app.

 

Title edited by mod

This topic has been closed for replies.

3 replies

caroline_edits
Community Manager
caroline_editsCommunity Manager
Community Manager
February 26, 2020

Yo haichew – happy to help with this!

Could you tell me what kind of media you're editing? What did you use to film it? 
I'm also curious if this project is synced to the cloud or not.

 

Thanks!

Caroline

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
February 19, 2020

Hi there,

We're sorry to hear this. Could you share more info with us?

Let us know, we're here to assist.

Thanks,

Kartika

H
hdemarjian
Participant
June 25, 2020

I'd been using Rush on my laptop, which stopped working, so I had to get a new one. I am on a new laptop and every project that I have, which were all synced to the cloud, shows up with a red screen and exclamation point. It seems all my media needs to be reconnected and I don't know what to do. I'm freaking out.

H
haichewAuthor
Participant
February 19, 2020

When I check project assets, the parts that I am missing says "Missing Media". What do I have to do to fix this? How do I reconnect the media?

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