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default60dd39gu41l1
Participant
Dec 14, 2024 2:58 AM UTC
Question

Very Slow Exporting on Desktop

For the past week or two, exporting videos has been taking a ridiculous amount of time. 3-4 minute videos are taking 25 minutes to export. Similiar size videos used to take 3-5 minutes - if that. I'm editing on desktop. Rush is up to date - I even reinstalled. My computer is updated. My WiFi is fine for every other device. Is there a known issue with the current version? Should I rollback?

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    7 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Dec 16, 2024 3:19 AM UTC

    Hi @default60dd39gu41l1,

    Thanks for the question. It sounds like your GPU isn't being activated. Have you installed the latest GPU drivers? Do you have an Intel CPU/iGPU? There is also an issue with those on the Premiere Pro side, but it could be affecting your system too. Check out the workaround. I hope the info helps.

     

    Thanks,
    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    default60dd39gu41l1Author
    Participant
    Dec 16, 2024 7:17 PM UTC

    Thanks. My GPU is NVIDIA. I checked and noticed there was in fact an update. I'm in the process of doing that and will let you know if that did the trick. 

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    default60dd39gu41l1Author
    Participant
    Dec 16, 2024 7:57 PM UTC

    I updated my nvdia, rebooted, and also reset Rush settings, and still showing that it will take 25 mins to export a 5 min video. 

     

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