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pijer hujer
Participant
Feb 18, 2025 3:46 PM UTC
Question

Video clip is only showing black screen in Adobe Rush on iPhone

I have been using Adobe Rush on my iPhone 15 Pro Max. In  my last couple projects, video footage is no longer available, BUT the sound track of the video is available. The same happen upon creating a new project and importing video footage. Only black screen with sound track. I have 2.10 version. When opening the app, it also says no internet conenction. Thank you. p

    3 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Feb 18, 2025 6:22 PM UTC

    Hello @pijer hujer,

    Thanks for the message. Welcome to the forum. Try turning off "spatial audio" in your camera settings and see how it goes from there. A report back would be ideal. I hope the advice assists you. Take care.

     

    Thanks,
    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    isanchez6
    Participant
    Mar 4, 2025 9:15 PM UTC

    I have the same issue and when I checked my camera settings I don't have Spatial Audio on. 

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      Kevin J. Monahan Jr.
      Kevin J. Monahan Jr.
      Legend
      Mar 5, 2025 1:51 AM UTC

      Hi @isanchez6,

      Thanks for the message and welcome to the community. Do you have any other information to share? Have you tried switching off HDR video in the same settings? I hope the community can assist.

       

      Thanks,
      Kevin

       

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      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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