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pijer hujer
Participant
February 18, 2025
Question

Video clip is only showing black screen in Adobe Rush on iPhone

  • February 18, 2025
  • 1 reply
  • 192 views

I have been using Adobe Rush on my iPhone 15 Pro Max. In  my last couple projects, video footage is no longer available, BUT the sound track of the video is available. The same happen upon creating a new project and importing video footage. Only black screen with sound track. I have 2.10 version. When opening the app, it also says no internet conenction. Thank you. p

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    February 18, 2025

    Hello @pijer hujer,

    Thanks for the message. Welcome to the forum. Try turning off "spatial audio" in your camera settings and see how it goes from there. A report back would be ideal. I hope the advice assists you. Take care.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    I
    isanchez6
    Participant
    March 4, 2025

    I have the same issue and when I checked my camera settings I don't have Spatial Audio on. 

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      March 5, 2025

      Hi @isanchez6,

      Thanks for the message and welcome to the community. Do you have any other information to share? Have you tried switching off HDR video in the same settings? I hope the community can assist.

       

      Thanks,
      Kevin

       

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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