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ryanh98549450
Participant
Dec 31, 2024 4:26 PM UTC
Question

Video Clips Are Gone!

New to Rush but I spent 8 hours getting used to it and successfully created my first video. Went back a couple days later to edit & refine but after I started the clips disappeared. I closed the app & went away for a day, still gone. 8+ hours work vanished.

I've been using Illustrator, Photo Shop & InDesign since the early 2000's, great app's but lately Adobe is just p*ssing me off. Everything is expensive & while I wouldn't mind paying more for an improved product suite, paying more for crappy, unstable app's is wrong.

Indicative of a brand that's peaked & a corporate culture of complacency. 

3 replies

MyerPj
Community Expert
Community Expert
Jan 1, 2025 12:00 AM UTC
MyerPj
Community Expert
Community Expert
Dec 31, 2024 11:48 PM UTC

Sounds like P Rush, this is the PP forum.

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Adobe Employee
Dec 31, 2024 5:20 PM UTC

Hi ryanh98549450,

 

Sorry to hear about this. Are you using Premiere Pro or Premiere Rush? Also, is the sequence missing, or is it there, but the clips are showing offline? We're here to help, just need more info.

 

Thanks,

Sumeet

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