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Aiden23089005wjed
Participant
February 10, 2022
Question

Video clips not importing on rush

  • February 10, 2022
  • 1 reply
  • 228 views

So I'm filming on my iPhone 13 and on mobile it isn't letting me import any videos, screen recordings, videos filmed, etc. It just sits there at 0. And on desktop it's not importing and it's saying "The importer reported a generic error" 

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    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    February 11, 2022

    Hi Aiden23089005wjed!

    Thanks for reaching out. Which version of Premiere Rush are you using? Does it happen with a specific file?

     

    Let us know.

    Thanks,

    Kartika

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