Video doesn’t play anymore

Forum|Forum|2 years ago
November 6, 2023
1 reply
116 views

After I edit my video, it doesn't play in the rush app anymore and will not export. . It just freezes. I uninstalled and reinstalled and re-edited and then it did it again and still freezes. I use iOS. I really like this program and would prefer not to go to another editing program. Please help.

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Kevin J. Monahan Jr.

Community Manager

Hi @Joey334247947sg1,

I read your note. Which device are you using? Which version of iOS? Let us know. Sorry for the issue. I hope we can help you.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

J

Joey334247947sg1Author

Participant

I’m using an iPad with iOS 17. I read in the forums that the program doesn’t support hdr. Which is what I use. So I just moved on to CapCut.

Let me know if you find a fix.

Thanks,
Sent from my iPhone

Kevin J. Monahan Jr.

Community Manager

Thanks for letting us know, Joey. Good luck to you!

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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