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dblodg
Participant
October 29, 2023
Question

Video freezing in various points after export

  • October 29, 2023
  • 1 reply
  • 174 views

I've created a video in Rush on my Mac. It's comprised of hundreds of still images mixed with short videos. I've added music as well. It all plays just fine in the app. But when I expport it, the exported video has lots of freezing at various parts of the video. I've tried re-exporting several times - same thing. I've tried watching the video locally and several other ways. So I've eliminated the player and the video itself. The issues seems to be with the export encoding. 

 

Any ideas?

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    October 30, 2023

    Hi @dblodg,

    I read your message. You are having performance issues when playing back a video file, even with a player app. Is the file in 4K? If so, try uploading the file to a video sharing site, like YouTube. Is it playing back OK there? Let the community know.

     

    Thanks,.
    Kevin

     

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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