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wotofok
Inspiring
January 22, 2023
Answered

Video source (rush) appears like a solid green while trying to read it/put it in the timeline.

Hello everyone,

I've recently shot some video with my phone in 4K 60fps .mp4 and while I'm trying to import/read them on Adobe Premiere Rush they appear in full green (like 1 color, no detail, nothing).

I've tried to download some video in 720p .mp4 from youtube and there is no problem at all.

Any idea ?

 

I'm super beginner.

 

Thank you.

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wotofokCorrect answer
Inspiring
February 25, 2023

Hi wotofok,

What are the specs of your computer? What camera shot the footage? Is it 4K? Perhaps we can provide some advice.

 

Thanks,
Kevin


Hi,

 

I'm on a Windows 10, i9-10900K @ 3.70ghz, 64gb of RAM withg a GeForce RTX 3090.

The videos are in 4K 60IPS coming from a Google Pixel 6 Pro.

 

I've tried to put my videos on Handbrake to have them in h264 .mp4 and everything is working just fine now. So I guess it was really a codec problem. 🙂

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7 replies

Myra Ferguson
Community Expert
Myra FergusonCommunity Expert
Community Expert
January 24, 2023

Here's a Knowledge Base article that might help with a link to the driver that you need:

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wotofokAuthor
Inspiring
February 22, 2023

Hello Myra. I don't think it's the same problem because mine is fully green. Anyway I've tried to install the driver but it open an error window saying that This computer does not meet the minimum requirements for installing the software lol.

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Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
February 25, 2023

Hi wotofok,

What are the specs of your computer? What camera shot the footage? Is it 4K? Perhaps we can provide some advice.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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