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GriffithsWebDesign
GriffithsWebDesign
Participant
March 4, 2023
Question

Video stutters at the end after export

  • March 4, 2023
  • 3 replies
  • 651 views

I'm using Premiere Rush on my iPad, and I've also tried on my iPhone.

 

when I export my video, the very end of the video starters and the last second or so is repeated. This has been happening for awhile and is something I am unable to find a solution to.

The purpose of paying for a subscription to Rush was to make my life easier and quicker to edit short vertical videos. Over the last few weeks I have not been able to use any of the videos because whenever I render them or export them, there is a stutter at the end. 

Please advise, or refund me for my subscription.

    This topic has been closed for replies.

    3 replies

    G
    Gordon3761022961qz
    Participating Frequently
    May 24, 2024

    Turns out it's a known problem exporting to 720p or 1080p on iPhone. 😢

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 24, 2024

    Hi @Gordon3761022961qz,

    Is 4K working for you, then? Make sure that Rush is updated, as well.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    G
    Gordon3761022961qz
    Participating Frequently
    May 25, 2024

    I don't get a 4k option. 

    app is version 2.10(1) which I believe is the up to date version. 

      G
      Gordon3761022961qz
      Participating Frequently
      May 24, 2024

      I get the same problem. iPhone 12 mini iOS 17.4.1

      Myra Ferguson
      Community Expert
      Myra FergusonCommunity Expert
      Community Expert
      March 5, 2023

      (First, I can see that you're new to posting here and frustrated, so you might not realize that this is a user-to-user forum where sometimes an Adobe employee might reply. I'm a fellow user here to help and not an Adobe employee. They have an Adobe logo on their profile pic and their status is "Adobe Employee." If you need to reach Adobe support, try here:

       

      You didn't mention which iPhone you're using, so you might check the Premiere Rush system requirements to make sure that it's supported.

       

      As a paid subscriber, your mobile projects can sync to the desktop. So you could try exporting from there.

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