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joshua33017498azr7
Participant
Oct 18, 2023 9:17 PM UTC
Answered

Vídeo unable to render

Hi guys, I recently edited this 1.30 min long video. It took a good amount of time and at the end of all that work was 'unable to render'.

anyone got any thoughts, solutions, had similar issues?

many thanks,

josh 

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Oct 19, 2023 6:52 AM UTC

    Sorry @joshua33017498azr7. Which device are you using? Let us know.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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    3 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Oct 19, 2023 6:52 AM UTC

    Sorry @joshua33017498azr7. Which device are you using? Let us know.

     

    Thanks,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      joshua33017498azr7Author
      Participant
      Oct 19, 2023 7:35 AM UTC

      Hi Kevin, I'm using an iPhone SE

      Translate
      Kevin J. Monahan Jr.
      Kevin J. Monahan Jr.
      Legend
      Oct 19, 2023 5:10 PM UTC

      Hey @joshua33017498azr7,

      That should definitely work. Is this a 4K project? Are there lots of graphics? You might try a version in HD if that is the case.

       

      Otherwise, get in touch with our support agents to see what they say. Chat pod is in the lower right corner here: https://helpx.adobe.com/contact.html

       

      Ask for the "video queue."

       

      Thanks,
      Kevin

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      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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