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Participant
October 18, 2023
Answered

Vídeo unable to render

Hi guys, I recently edited this 1.30 min long video. It took a good amount of time and at the end of all that work was 'unable to render'.

anyone got any thoughts, solutions, had similar issues?

many thanks,

josh 

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Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
October 19, 2023

Sorry @joshua33017498azr7. Which device are you using? Let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

3 replies

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
October 19, 2023

Sorry @joshua33017498azr7. Which device are you using? Let us know.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
October 19, 2023

Hi Kevin, I'm using an iPhone SE

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Kevin J. Monahan Jr.
Legend
October 19, 2023

Hey @joshua33017498azr7,

That should definitely work. Is this a 4K project? Are there lots of graphics? You might try a version in HD if that is the case.

 

Otherwise, get in touch with our support agents to see what they say. Chat pod is in the lower right corner here: https://helpx.adobe.com/contact.html

 

Ask for the "video queue."

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio