Hi!
I take a video each day of something significant. At the end of the year I compile my videos to create a movie of the year's memories.
I got a new phone this summer (iphone 16 pro), and none of the videos taken on my new phone will upload. All of my videos taken on my previous iPhone (13 pro), uploaded successfully.
Both phones were taking the same type of video -- 1080p.
Please help! This is my favorite thing to compile each year.
Thanks!!
Hi there,
Sorry for the trouble. We've seen this with video recorded on newer iPhones, including the iPhone 16 Pro.
On your iPhone, go to Settings > Camera > Record Sound and change Spatial Audio to Stereo. Then record a short test clip and see if that imports into Premiere Rush.
Please note that this setting won't change videos you've already recorded, but it should help with new recordings.
For your existing clips, you may need to convert them before importing them into Rush.
Hope that helps!
Thanks,
Kevin
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