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T
Tomppix
Participant
August 23, 2023
Answered

video voice out of synk

  • August 23, 2023
  • 1 reply
  • 340 views

When I import a video made with my iPhone the voice goes out of synk and stays out of synk when i export it back. I alteady enabled the Use cellular for synk, but it didn't help. What is the reason and how can I fix it?

 

    This topic has been closed for replies.
    Correct answer Kevin J. Monahan Jr.

    Yeah, I can see how badly out of sync this video is. I am sorry about that @Tomppix. If you share a sample file with me I will definitely help you fix it. Let me know if that's possible.

     

    Thanks,
    Kevin

    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    August 23, 2023

    Hi @Tomppix,

    I read your message. You say you are having audio/video sync issues. That's a little odd. You might try downloading "MediaInfo" which is a free download. Open it into tree view and show us a screenshot. That way, we can see details about the file. That info will shed some light on the troubles you may be having. I hope we can help.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      T
      TomppixAuthor
      Participant
      August 24, 2023

      https://youtu.be/_Rfaucq65r8?feature=shared

      check this youtube link, the video was ok on my iPhone, now out of sync.

      Kevin J. Monahan Jr.
      Kevin J. Monahan Jr.Correct answer
      Legend
      August 25, 2023

      Yeah, I can see how badly out of sync this video is. I am sorry about that @Tomppix. If you share a sample file with me I will definitely help you fix it. Let me know if that's possible.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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