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Participant
August 17, 2020
Question

Video will not export - adobe media encoder - render

  • August 17, 2020
  • 1 reply
  • 768 views

Hi everyone, I am unable to export my video, when I try to an error message comes up, please see the image below. 

I am using version 1.5.20 and it should be up to date. 

 

 

This topic has been closed for replies.

1 reply

Shivangi_Gupta
Community Manager
Community Manager
August 17, 2020

Hi there,

Sorry for the trouble. I understand AME gives you an error everytime you try to export.

I would recommend you to switch the video renderer and then test the issue. https://community.adobe.com/t5/premiere-pro/faq-how-to-change-the-video-renderer-in-premiere-pro/td-p/9851383?page=1

Let us know if it brings any change.

Regards,

Shivangi

Participant
August 19, 2020

Hi Shivangi,

 

Thanks for your reply. 

 

I failed to mention that is Adobe Premiere Rush, not Adobe Premiere Pro. Sorry!

 

How do I make the render changes to Rush? Thanks

Shivangi_Gupta
Community Manager
Community Manager
August 25, 2020

I see! Premiere Rush does not give option to change video renderer.

What happens when you change the export settings in Premiere Rush?

Also, which device(mobile or computer) are you using?

Looking forward to your response.

Thanks,

Shivangi