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Bax!mann
Participant
January 4, 2025
Question

Videoformat wird nicht unterstützt

  • January 4, 2025
  • 2 replies
  • 150 views

Wieso kann ich meine iPhone Videos nicht mehr laden? Es heißt immer" das Format wird nicht unterstützt". iPhone 16 Pro Max mit aktuellen iOS 

    2 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 6, 2025

    Hi @Bax!mann,

    Welcome! Try changing the iOS camera settings with "spatial audio" switched off. Does it work now? Let us know. Sorry for the hassle.

     

    Cheers,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    January 6, 2025

    Hi Bax!mann!

    Sorry to hear that. Could you navigate to Settings > Camera > Record Sound and changes the format to Stereo or Mono?

    Let us know if that helps.

     

    Thanks, 

    KR

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