Answered
Videos deleted after reinstalling APP
My videos where not loading properly. Constant loading, no result. Uninstalled app, then reinstalled and was surprised to see all my videos had gone. That was so much work. Anyone know what's going on?
Kevin J. Monahan Jr.Correct answer
Legend
Apr 23, 2024 11:19 PM UTC
Hello @Jok91,
I read your message. Please check the following document: https://helpx.adobe.com/premiere-rush/kb/creative-cloud-files-end-of-life-for-premiere-rush.html.
Were the projects not fully synced before the Feb. 1 deadline? Please let the community know.
If not, reinstalling the app will reset it to its default state. I am very sorry for the frustration here.
Thanks,
Kevin
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
AdChoices