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VVS_Founder
Participant
March 3, 2024
Question

Videos export blurred

  • March 3, 2024
  • 1 reply
  • 76 views

This app crashes a lot and exports videos blurred. I've cancelled my subscription bc I'm tired of dealing with the glitches. So disappointed right now.

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    March 3, 2024

    Hey @VVS_Founder,

    Thanks for writing in and letting the community know about your problem. Perhaps we can help you if you list a bit more info. Is this on mobile or a computer? What are the specs of that phone or computer? Which OS? What kind of media are you editing? If on mobile, please update iOS and Rush to see if that might fix the problem. I hope so! Let us know. Sorry for the frustration.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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