Videos from iPhone 16 pro max not supported

3 replies
353 views
Translate

Videos from iPhone 16 pro max are not supported by premier rush mobile app. Unsupported MM media type error message pops up. What's the solution for this?

Error or problem

Kevin J. Monahan Jr.Correct answer

Legend

Hey @hashem_A,

Try turning off spatial audio in the camera settings. Then, it should work as expected. I hope that helps you and welcome to the forum.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.Correct answer

Legend

Hey @hashem_A,

Try turning off spatial audio in the camera settings. Then, it should work as expected. I hope that helps you and welcome to the forum.

Thanks,
Kevin

Translate

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

H

hashem_AAuthor

Participant

Hey, this worked. Thanks

Translate

Kevin J. Monahan Jr.

Legend

Oh, great! Thanks for the feedback and have fun editing!

Cheers,
Kevin

Translate

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.