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brynleyb
Participant
May 9, 2019
Question

Videos Uploaded Look Crazy

  • May 9, 2019
  • 1 reply
  • 400 views

Hi there,

Yesterday, I was creating a video on Rush and it basically killed my computer. So I got a new one this morning and went back to make the video again, but - this time - the videos are uploading very strangely and it's difficult to work with.

That is what the videos look like when I upload them into the program. This wasn't happening yesterday.

Any clue as to how to fix this issue?

    This topic has been closed for replies.

    1 reply

    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    May 9, 2019

    Resolution for an issue where green, purple, or pink haze appears in the Source or Program monitors, or the exported fil…

    Hope this helps!

    Caroline

    B
    brynleybAuthor
    Participant
    May 13, 2019

    I downloaded all necessary drives and it's still not working

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    May 14, 2019

    Brynley,

    We are so sorry that the document did not assist you. It is definitely related to specific drivers. I think 1-1 call/chat support should get you a fix. Can you please contact us here? Adobe Help Center

    Hope we can get you sorted ASAP.

    Thank You,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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