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Marco25079004p4on
Participant
Feb 9, 2024 9:16 PM UTC
Answered

Where I can found the working video files from Premiere Rush ?

I was working in a video in Premiere Rush and my computer die, now I need the working files to get the elements or transfer to other computer, somebody please help me.

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Feb 9, 2024 10:43 PM UTC

    Hi Marco,

    Sorry to hear about the computer. Is the hard drive still working? In the new computer, reattach the drive and you could salvage the files. Please try that and report back. If the hard drive failed, then, check your mobile device. Projects might be there if they were saved before Feb. 1, when sync was discontinued. Let us know how we can help you more.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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    4 replies

    Marco25079004p4onAuthor
    Participant
    Feb 12, 2024 7:58 PM UTC

    Thank's so much for your time, very helpfull.

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      Kevin J. Monahan Jr.
      Kevin J. Monahan Jr.
      Legend
      Feb 12, 2024 8:04 PM UTC

      You're very welcome, @Marco25079004p4on!

       

      Kevin

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      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Kevin J. Monahan Jr.
      Kevin J. Monahan Jr.Correct answer
      Legend
      Feb 9, 2024 10:43 PM UTC

      Hi Marco,

      Sorry to hear about the computer. Is the hard drive still working? In the new computer, reattach the drive and you could salvage the files. Please try that and report back. If the hard drive failed, then, check your mobile device. Projects might be there if they were saved before Feb. 1, when sync was discontinued. Let us know how we can help you more.

       

      Thanks,
      Kevin

      Translate
      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      Feb 9, 2024 10:14 PM UTC

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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