Skip to main content
M
Marco25079004p4on
Participant
February 9, 2024
Answered

Where I can found the working video files from Premiere Rush ?

  • February 9, 2024
  • 3 replies
  • 213 views

I was working in a video in Premiere Rush and my computer die, now I need the working files to get the elements or transfer to other computer, somebody please help me.

    This topic has been closed for replies.
    Correct answer Kevin J. Monahan Jr.

    Hi Marco,

    Sorry to hear about the computer. Is the hard drive still working? In the new computer, reattach the drive and you could salvage the files. Please try that and report back. If the hard drive failed, then, check your mobile device. Projects might be there if they were saved before Feb. 1, when sync was discontinued. Let us know how we can help you more.

     

    Thanks,
    Kevin

    3 replies

    M
    Marco25079004p4onAuthor
    Participant
    February 12, 2024

    Thank's so much for your time, very helpfull.

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      February 12, 2024

      You're very welcome, @Marco25079004p4on!

       

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community ManagerCorrect answer
      Community Manager
      February 9, 2024

      Hi Marco,

      Sorry to hear about the computer. Is the hard drive still working? In the new computer, reattach the drive and you could salvage the files. Please try that and report back. If the hard drive failed, then, check your mobile device. Projects might be there if they were saved before Feb. 1, when sync was discontinued. Let us know how we can help you more.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 9, 2024

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



      <"moved from cc desktop">
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices