Why can’t I import larger jpg files into Rush

I can’t import any jpg more than about 5mb into my movies (message comes up unsuited media type).

It happily accepts huge mp4 files many time bigger. I’m running a new iPad Pro so that can’t be the problem.

It’s making the Rush App utterly unusable…..help!

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Kartika RawatCorrect answer

Community Manager

Hi there!

Thanks for writing in. Are those images more than 4k in size? If so, Rush mobile does not support images over 4k. You need to downscale the image.

Let us know if this helps.

Kartika

Correct answer

Community Manager

Hi there!

Thanks for writing in. Are those images more than 4k in size? If so, Rush mobile does not support images over 4k. You need to downscale the image.

Let us know if this helps.

Kartika

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Participant

Hey, this should really be upgraded, Rush must be able to take in bigger files!

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Legend

Thanks for the feature request, @teo_5332!

Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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