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Participant
December 8, 2024
Answered

Why can’t I upload cinematic videos?

  • December 8, 2024
  • 2 replies
  • 346 views

Before the new iPhone update I was able to upload cinematic videos. Never had any issue editing them but now I can't even upload them. Has anyone experienced this? Any advice would help. 

This topic has been closed for replies.
Correct answer Exciting_problem9324

I've experienced this too. Audio works fine but video is just a black screen. Seems Cinematic video is incompatible with Premier Rush until Adobe updates the app.

 

Workaround:

1. open Cinematic video in iMovie on your phone 

2. Click Export > Save or Share Video

3. Save to your Camera Roll

4. Import saved video in Premier Rush

2 replies

Kevin-Monahan
Community Manager
Community Manager
December 10, 2024

Hi @Carlos31104621opzv,

Sorry for the frustration. See if cinematic video is working on Adobe Labs' Project Violet. Info: https://apps.apple.com/us/app/project-violet/id6466123985.

 

The team knows about the lack of support of this format in Rush. Sorry for the frustration, Carlos and the community.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Exciting_problem9324Correct answer
Participant
December 9, 2024

I've experienced this too. Audio works fine but video is just a black screen. Seems Cinematic video is incompatible with Premier Rush until Adobe updates the app.

 

Workaround:

1. open Cinematic video in iMovie on your phone 

2. Click Export > Save or Share Video

3. Save to your Camera Roll

4. Import saved video in Premier Rush