Why does my RUSH keep crashing?!?!

Question

Been using the Adobe Rush app for about a little over 6 months now and within the last month crashing during my editing cadence has gone up tremendously.

I will be in the middle of editing or making adjustments and it will just freeze in give me an alert that the app is not responding I have to then completely close the app and reopen the app today alone this has happened at least 10 times.

I am using the app on a Samsung Galaxy note 10 that has all updates up to date.

Kartika Rawat · Answer

Hi Jessica!We're sorry about the issue. Would you mind sharing more information with us?Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185What type of files are you working on? Is it happening while working on a specific project?Could you confirm if your project is synced to Creative Cloud? https://helpx.adobe.com/premiere-rush/help/project-syncing-premiere-rush.htmlLet us know. Happy to help. Thanks,Kartika

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