Why does Premier Rush keep crashing?

Hi Community,

The post has become a dumping ground for generic crashing issues. Locking. Please create a new post with details about your computer (or mobile device) and the media you are editing with.

The general advice for hardware is that after you have inspected system requirements, (to see if your mobile device is listed as supported, or that your computer is powerful enough), make sure you have updated the app, the OS.

If you have codec issues, and cannot import the media, or if the media is non-performant, transcode the media in Media Encoder, or if that is unavailable, use Shutter Encoder. Run of the mill video from drones, screen capture, and mobile devices can be incredibly sketchy. Although it sounds like an unusual step, consider transcoding questionable media before editing with it, as the session will always go much smoother. The media might have a variable frame rate and/or use a stubborn codec (H.264 or HEVC); very common. Though file sizes are somewhat large, ProRes LT works best for me.

Try to avoid complications with supported hardware and optimized media.

The post is locked.

Thanks,
Kevin