Why does Rush-IOS always crash

Forum|Forum|1 year ago
September 8, 2024
1 reply
443 views

Please fix the app that i'm paying for. I'm trying to export and it keeps crashing.

This topic has been closed for replies.

Kevin J. Monahan Jr.

Community Manager

Hi @patrick_9227,

Welcome to the Rush forum. I read your message. Can you tell us more about the issue?

It appears that certain editors are having trouble with some source footage formats. Is this footage directly from the iPhone? If so, what is the frame rate, size, and codec you are using? Are you using cinematic mode or something like that? What is the model of your iOS device? I hope that with more information, we can help you. Sorry for the hassle.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

P

patrick_9227Author

Participating Frequently

Directly from IPhone. Iphone 12, IOS 17.6.1

960 H position

540 V position

100 opacity

123 scale width

No cinematic mode.

Not sure on Codec

P

patrick_9227Author

Participating Frequently

Resolution 1920x1080

frame rate-30

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