Skip to main content
PremPanchal
Participant
Nov 22, 2024 8:24 PM UTC
Answered

Why is my export glitching?

When I try to export 4k video to 4k or 1080, it always glitches with these weird green lines. Never happens when the source footage is 1080. Only happens on 4k footage export.

 

My phone is OnePlus 5T. Specs below...

 

CPU

Qualcomm® Snapdragon™ 835 (Octa-core, 10nm, up to 2.45GHz)

 

GPU

Adreno 540

 

RAM

8 GB LPDDR4X

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Dec 3, 2024 12:09 AM UTC

    I don't think your system is supported, @PremPanchal. Please check the system requirements.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    View reply

    3 replies

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    Nov 27, 2024 2:14 PM UTC

    Hi PremPanchal!

    Sorry about the glitches. Did you use the same device for recording videos? Can you check if there's a software update available for your mobile? Do the glitches appear on the rendered video as well?

     

    Let us know.

    Thanks,

    KR

    Translate
    PremPanchalAuthor
    Participant
    Nov 28, 2024 6:18 AM UTC

    No. The videos are recorded on different device. The app is updated. The glitched appear on the rendered video as well.

    Translate
    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Dec 3, 2024 12:09 AM UTC

    I don't think your system is supported, @PremPanchal. Please check the system requirements.

     

    Thanks,
    Kevin

    Translate
    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices