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Participant
Nov 15, 2025 2:19 AM UTC
Answered

Why is my video not downloading

I tried downloading my video I worked hours to make and it still doesn't download to my photos

Kevin-MonahanCorrect answer
Community Manager
Sep 3, 2026 1:33 AM UTC
 

Hi there,

Sorry for the trouble, especially after spending so much time on your video.

When you try to export the project, does the export fail, or does it complete but the video never appear in your Photos library?

If the export completes, please check that Premiere Rush has permission to access Photos on your device and that you have enough available storage.

Premiere Rush is now at end of life, so for future mobile projects I'd recommend transitioning to Premiere Mobile.

More information:
https://helpx.adobe.com/premiere-rush/desktop/kb/end-of-life.html

Thanks,
Kevin

1 reply

Kevin-MonahanCommunity ManagerCorrect answer
Community Manager
Sep 3, 2026 1:33 AM UTC
 

Hi there,

Sorry for the trouble, especially after spending so much time on your video.

When you try to export the project, does the export fail, or does it complete but the video never appear in your Photos library?

If the export completes, please check that Premiere Rush has permission to access Photos on your device and that you have enough available storage.

Premiere Rush is now at end of life, so for future mobile projects I'd recommend transitioning to Premiere Mobile.

More information:
https://helpx.adobe.com/premiere-rush/desktop/kb/end-of-life.html

Thanks,
Kevin

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