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A
Adam321432633esm
Known Participant
December 20, 2024
Question

Why won’t Adobe support Premier Rush?

  • December 20, 2024
  • 2 replies
  • 873 views

Well, I just recorded and edited a video for the last 5 hours, for Rush to crash and have saved nothing but the first file import as I was trying to export it. Why can't Adobe, the king of photo and video editing, support their own mobile app and fix all these issues! I'm seriously thinking about cancelling my entire Adobe suite and just using CapCut or InShot. How sad is it that Instagram and TikTok have more video editing features and less issues and crashes than ADOBE! I'm so livid right now! Why do I pay hundreds of dollars a year, for this garbage?

 

Mod note: Edited for content. Minors are reading here.

    2 replies

    A
    amjad_0995
    Participant
    January 15, 2025

    Adobe Rush should be more stable, especially given the reputation of their suite. While Adobe does offer support, it seems there are still some performance issues that need addressing. If you’re finding CapCut or InShot more reliable for now, they might be worth considering as alternatives.

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      January 15, 2025

      This is an iPhone thread. Are you on iPhone, @amjad_0995, too? If so, check out Project Violet. That has features you may be looking for.

       

      Thanks,
      Kevin

       

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      December 20, 2024

      Hi Adam321432633esm!

       

      Sorry about the frustration. Could you please provide some details about your device and the version of Rush you're using? This information will help us identify any specific issues that might be causing the crashes. Can you make sure your device has enough free storage space? Low storage can sometimes cause apps to crash.

       

      Let us know.

      Thanks,

      KR

      A
      Adam321432633esmAuthor
      Known Participant
      December 20, 2024

      iPhone 15 Pro Max 

      iOS 18.2

      359.58GB of Available space

      Rush Version 2.10(1)

      31.56% of storage could used

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      December 20, 2024

      Hi @Adam321432633esm,

      Check out iPhone camera settings. Try again with Audio > Spatial Audio set to off. Try also switching off HDR. I hope the advice helps.

       

      Thanks,
      Kevin

       

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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