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R
RoxyRulz
Participant
August 1, 2020
Répondu

[WIN10] Rush stuck on open screen

Had to recently reinstall all Adobe apps and now Rush won't open. It just sits stuck in open mode with the circle loader. Help!

Ce sujet a été fermé aux réponses.
Meilleure réponse par Kartika Rawat

Hey Roxy!

We're sorry for the trouble you're having Premiere Rush. Does this sound like the issue you're seeing? https://community.adobe.com/t5/premiere-rush/premiere-rush-showing-blue-circle-constantly/m-p/11317242?page=1#M5975

 

Let us know if that helps.

Thanks,

Kartika

1 commentaire

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerRéponse
Community Manager
August 3, 2020

Hey Roxy!

We're sorry for the trouble you're having Premiere Rush. Does this sound like the issue you're seeing? https://community.adobe.com/t5/premiere-rush/premiere-rush-showing-blue-circle-constantly/m-p/11317242?page=1#M5975

 

Let us know if that helps.

Thanks,

Kartika

R
RoxyRulzAuteur
Participant
August 5, 2020
Sadly, it did not work. Still stuck on the opening screen.
R
RoxyRulzAuteur
Participant
August 5, 2020

Oh! That's frustrating. I think we'll need to hop on a remote session to troubleshoot this further. Can you reach out to us via phone or chat here? http://helpx.adobe.com/contact.html 

Let us know how it goes.

 

Thanks,

Kartika


It worked!! Gave it another try and woot!
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