Skip to main content
ShanCVB
ShanCVB
Participant
October 18, 2025
Answered

Won’t let me upload videos to RUSH from IPhone 16Pro

  • October 18, 2025
  • 1 reply
  • 81 views

I receive an error message, "Unsuported File Type" when trying to upload videos through Rush. Photos upload fine....but this is a VIDEO editor that won't upload videos to edit!!!! Anyone else having this issue. It only started happening the last few months.

    Correct answer Kevin-Monahan

    Try turning off spatial audio in camera settings.

     

    Thx,

    Kevin

     

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    October 22, 2025

    Try turning off spatial audio in camera settings.

     

    Thx,

    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    P
    petula_4032
    Participant
    November 1, 2025

    I tried this a while ago and it's still not working for me on new photos esp all portraits 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices