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ShanCVB
ShanCVB
Participant
October 18, 2025
Answered

Won’t let me upload videos to RUSH from IPhone 16Pro

  • October 18, 2025
  • 1 reply
  • 87 views

I receive an error message, "Unsuported File Type" when trying to upload videos through Rush. Photos upload fine....but this is a VIDEO editor that won't upload videos to edit!!!! Anyone else having this issue. It only started happening the last few months.

    Correct answer Kevin J. Monahan Jr.

    Try turning off spatial audio in camera settings.

     

    Thx,

    Kevin

     

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community ManagerCorrect answer
    Community Manager
    October 22, 2025

    Try turning off spatial audio in camera settings.

     

    Thx,

    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    P
    petula_4032
    Participant
    November 1, 2025

    I tried this a while ago and it's still not working for me on new photos esp all portraits 

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