Won’t let me upload videos to RUSH from IPhone 16Pro

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I receive an error message, "Unsuported File Type" when trying to upload videos through Rush. Photos upload fine....but this is a VIDEO editor that won't upload videos to edit!!!! Anyone else having this issue. It only started happening the last few months.

Kevin J. Monahan Jr.Correct answer

Legend

Try turning off spatial audio in camera settings.

Thx,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.Correct answer

Legend

Try turning off spatial audio in camera settings.

Thx,

Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

P

petula_4032

Participant

I tried this a while ago and it's still not working for me on new photos esp all portraits

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